Privacy Policy

Effective Date: 28-February-2026

Coraclaim (“Coraclaim,” “we,” “our,” or “us”) is a healthcare administrative services brand of Corabase LLC, a United States limited liability company.

This Privacy Policy explains how we collect, use, and protect information when you visit our website or engage our medical billing and revenue cycle management services.

1. Who We Are

Coraclaim provides medical billing and revenue cycle management (RCM) services to healthcare providers.

We do not provide medical care, medical advice, or insurance sales services.

Coraclaim operates as a brand of:

Corabase LLC
United States

2. Information We Collect

A. Information You Provide Through Our Website

When you use our contact forms or request a consultation, we may collect:

  • Full name

  • Email address

  • Phone number

  • Practice name

  • Message content

We collect this information solely for communication and service inquiry purposes.

B. Information We Process on Behalf of Clients

When providing medical billing services, we may process Protected Health Information (PHI) on behalf of healthcare providers.

This information may include:

  • Patient demographic data

  • Insurance information

  • Claim-related details

  • Billing and payment data

We process such information strictly under a Business Associate Agreement (BAA) and in accordance with applicable US healthcare privacy laws, including HIPAA.

3. How We Use Information

We use collected information to:

  • Respond to inquiries

  • Provide requested services

  • Communicate with healthcare providers

  • Improve website functionality

  • Maintain billing operations

  • Comply with legal and regulatory requirements

We do not sell personal information.

4. HIPAA & Protected Health Information

When acting as a Business Associate to healthcare providers:

  • We process PHI only as instructed by the covered entity.

  • We implement administrative, technical, and physical safeguards.

  • We limit access to authorized personnel only.

  • We maintain confidentiality agreements with staff.

All PHI handling is governed by executed Business Associate Agreements.

5. Data Security

We implement reasonable safeguards including:

  • Role-based system access

  • Multi-factor authentication

  • Secure data storage

  • Encrypted communications where applicable

  • Confidentiality agreements for team members

No method of transmission over the Internet is 100% secure. However, we follow industry-standard safeguards appropriate for healthcare administrative services.

6. Offshore Operations Disclosure

Coraclaim may utilize trained administrative personnel located outside the United States to perform billing-related services.

When offshore staff are engaged:

  • Access is restricted and monitored

  • Confidentiality agreements are enforced

  • Security safeguards consistent with HIPAA standards are applied

All offshore access is conducted under contractual and compliance controls.

7. Cookies & Website Analytics

Our website may use basic cookies or analytics tools to:

  • Improve website performance

  • Understand visitor behavior

  • Enhance user experience

We do not use cookies to collect Protected Health Information.

You may disable cookies in your browser settings.

8. Information Sharing

We may share information:

  • With healthcare clients (as part of services)

  • With service providers assisting in operations

  • When required by law

  • To comply with regulatory obligations

We do not sell personal information to third parties.

9. Data Retention

We retain information:

  • As long as necessary to provide services

  • As required under contractual obligations

  • As required by applicable law

Client data retention is governed by contractual agreements and healthcare regulations.

10. Your Rights

Depending on your location and relationship with us, you may have the right to:

  • Request access to personal information

  • Request correction of inaccurate data

  • Request deletion where applicable

  • Opt out of certain communications

For PHI-related requests, please contact your healthcare provider directly, as they are the covered entity.

11.Data Sharing

Customer data is not shared with 3rd parties for promotional or marketing purposes.

Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

12. Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from CORABASE LLC, from 508-501-8571 regarding informational. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 508-501-8571 or contact@coraclaim.com. Mobile opt-in information is never shared with third parties.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

14. Children’s Privacy

Our services and website are intended for healthcare professionals and business entities. We do not knowingly collect information from children under 13.

15. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted with a revised effective date.

16. Contact Information

If you have questions regarding this Privacy Policy, please contact:

Coraclaim
A brand of Corabase LLC
Email: contact@coraclaim.com
Website: www.coraclaim.com

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